Contact
Fun Valley Maastricht
Oosterweg 5
6245 LC Eijsden
Telephone +31 (0)43-409 44 41
E-mail sales@funvalleymaastricht.nl
Our office is available Monday to Friday from 9.00 a.m. to 5.00 p.m.
By car...
We have a car park including two disabled spaces. There is also enough space for a touring car to park (just let us know in advance, and we will make sure there is enough space if it is busy).
Are you just dropping off or picking someone up? Then we also have three Kiss + Ride spots!
..or on your bike?
For bikes and scooters, there is parking along the car park.
There is no supervision of the car park or bike parking.
We are accessible by bus. The stop is called Fun Valley and is about 50 metres from the car park entrance in the direction of Eijsden.
Questions about your visit?
TICKETS
Do I need to book in advance for Fun Valley?
No, that is not necessary. You can also buy your ticket at the ticket counter, but online you have a discount!
Can I change the date of my tickets?
No problem! Click HERE and fill in the form. We will move your ticket(s) to the day of your choice if you request it in time, according to the terms and conditions. You will receive an email with your new tickets.
I bought tickets online, but haven't received a confirmation e-mail yet?
It may take a few minutes for our system to process the payment. The confirmation is coming soon! It is also always a good idea to check that you haven't made a mistake when you entered your e-mail address or that the confirmation has ended up in your spam.
FACILITIES
Do I have to pay for parking?
Per car, you pay 3,00 for the whole day. Please note that our car park is closed after the park closes.
Can I bring my own food and drink?
Yes, on the sunbathing meadows and picnic benches you are allowed to bring your own food and drink. In the catering establishments and on the terraces, you are not allowed to bring your own food and drink.
Can I bring my own barbecue?
No, barbecues and other fire-related materials are not allowed. This includes, for example, grill plates, gas appliances, shishas and samovars.
Is it possible to shower or change clothes?
Yes, there are changing rooms and showers with hot water. Shower tokens are available on site for 2,50 each. On the beach, you will find a free shower (with cold water) to rinse off.
Questions about activities?
Is it necessary to book activities in advance?
Yes, activities cannot be booked on site. For last-minute reservations (7 days or less in advance), we recommend contacting us by phone.
What if bad weather is forecast on the day of the activity?
All activities will continue even in the rain. So make sure to bring warm rainwear. Should the weather forecast be so bad that it is dangerous, we will of course provide a suitable solution. This will depend on what resources we have available that day and we will communicate in good time, unfortunately it is not possible to discuss this more than three days in advance.
Can we participate in an activity with fewer than the minimum number of people?
This is possible, please note that we do charge for the minimum number of participants.
The final number of people is not certain yet, can we make a reservation?
Yes, no problem. You can change the number of people free of charge up to 8 days before arrival. Please take the minimum number into account.
When is payment due?
You will receive the invoice approximately 21 days before arrival. This invoice must be paid at least 14 days before arrival. For last-minute bookings, the amount must be paid within 24 hours of receiving the invoice. Payment on site is not possible.
What clothes should I wear?
During the activities, there is a chance that you may get wet and dirty. So put on easy and sporty (rain) clothes. In case of water activities or bad weather, we recommend bringing a towel and dry clothes.
Do I still have to pay the entrance fee when I book an activity?
No, the activities include the entrance fee. Before and after the activity(s), the park facilities may be used within regular opening hours.